Frequently Asked Questions
Our events will only run when the government allows us to do so. If an event has to be rescheduled or cancelled, you will be offered an exchange or a refund.
If you have a positive COVID test taken within 24hrs of our event you can email email@example.com with NHS proof of this in order to be offered a ticket exchange or a refund.
If you join as a Club Member:
- You will be able to book event tickets at 50% off if you book at least three weeks in advance of each event. If you book every month you would save £270 for the year!
- Should you not book at least three weeks in advance, you are still able to receive discounted member tickets at 30% off. If you book every month you would save £162 for the year!
- You will receive a free welcome drink at each of our events, saving you up to £72.
- You'll also have access to private on-site messaging so you can stay in touch with other members, as well as send "friend requests" to them.
- You can introduce yourself ahead of our events and continue the conversations after them on our private member blog posts, as well as share what's on your mind within your profile.
- You’ll receive our monthly member newsletter, Who London Handpicked, which gives some great ideas for where to go with new friends.
- You have the option to schedule a 15-minute video call with us to settle in to the Club.
Your event ticket covers our organising the mingling plan, hiring a space in a popular venue, our hosts at each event, a small selection of classic bar sides/snacks to share, and a free welcome drink at each event if you're a member.
We cannot offer a trial due to our hiring a private space. However, if you are a new member you have a 30-day money back guarantee on your membership. This means if you join as a member and come to an event within 30 days of starting your membership, and for whatever reason decide our Club is not for you, you can email us within 30 days for a refund of the cost of your membership fee. We expect you will have a great time, but we understand you need to see for yourself what our Club is like.
Our Early Bird event tickets for members will be approximately £22.50 each time. Member tickets after the Early Bird period will be approximately £31.50. Guest tickets will be approximately £45 (double the current Member Early Bird price). All tickets have a 4.5% booking fee to cover transaction costs. We endeavour to keep all prices as close as possible to those figures, but this will depend on our venue costs and if these change.
Our events will be at the same venue each time unless we have to change that due to event space costs increasing, our party number outgrowing the space, or due to unforeseen circumstances. Should we have to change venues, we will choose somewhere as close to a tube/train link as possible.
When you book an event you will be emailed a ticket. Please print this out and bring it along to the event, or show the ticket on your mobile when you arrive. Tickets need to be purchased ahead of each event as there is no entry to the event without a ticket.
Event tickets cannot be refunded due to our hiring event space. However, if we ourselves absolutely have to reschedule or cancel an event for safety reasons, you will be offered an exchange or a refund. You will also be offered an exchange or a refund if you email us NHS proof of a positive COVID-19 test taken within 24hrs of our event date.
A few days before the event we will let you know the nearest tube/train to the venue and give you details of exactly where we will be inside the venue. You will be greeted with a warm welcome at the entrance of our reserved space.
You should expect up to 50 people at our events but we are aiming to increase our event attendees to over 100.
Who London events are for anyone 50+, but most people tend to be in the region of around 55-65.
Come as you feel comfortable, but we ask that you dress as you would for a bar date or a night out with friends. No t-shirts or caps please.
Events usually have a good mix of newcomers and regulars. As more and more people hear about us they join the Club! And our Who London members keep coming back to meet people. Most come on their own so do not worry about attending by yourself - you will see how friendly we all are!
Throughout the event our hosts circulate and make lots of effort with newcomers so you can get to know other Who Londoners. Every 20 minutes or so, we facilitate everyone moving round so you can meet several people in one evening. As our events are very relaxed we don't continuously introduce you one-to-one. Who London events are all about mingling.
That’s our hope! Our events are really unique as this is what our Introductions events are designed for. We have top-notch hosts to keep the evening flowing well. Who Londoners sometimes swap numbers and we've had a WhatsApp group started, where event attendees went for dinner straight after our event. If you've joined as a Club Member you will be able to stay in touch with other members through your online account with us where you can message one another and chat on our member-only blogs too.
It’s really simple to connect and once you're a member we will email you all the details. To access your message area, just log in to your membership account, use the My Membership drop-down menu, choose Social Area and then go to your Messages. You can check if you have any unread messages to reply to, or send ones to other Who London members.